GYMFITLAB / DELIVERY & PAYMENT
From our store to your training space.
Tracked delivery from £3.75. Your delivery charge is calculated from the combined packed weight of the products in your basket and shown before payment.
Dispatch within 24 hours
We dispatch paid, in-stock orders within 24 hours on working days. Orders placed over weekends or bank holidays are processed on the next working day. Carrier delivery times start after dispatch.
Choose your delivery
Standard · Royal Mail Tracked 48
Our lowest-cost option. Delivery aim: 2–3 working days after dispatch. Up to 2 kg: £3.75; over 2 kg to 10 kg: £7.55; over 10 kg to 20 kg: £12.25.
Faster · Royal Mail Tracked 24
Delivery aim: the next working day after dispatch. Up to 2 kg: £4.80; over 2 kg to 10 kg: £8.80; over 10 kg to 20 kg: £14.30.
These are delivery aims, not guaranteed arrival dates. Weekends, bank holidays and postcode restrictions can affect delivery. Both services include tracking. Orders above 20 kg require a delivery quote; please contact us before ordering.
Where we deliver
We currently deliver to supported postcodes in England. Enter your postcode in the basket to check availability. Some border postcode areas need an individual check: if no service appears for your English address, email info@gymfitlab.co.uk before ordering. We do not currently ship to Scotland, Wales, Northern Ireland, the Channel Islands, the Isle of Man or overseas.
Payment
Pay securely by debit or credit card through Stripe. Apple Pay and Google Pay are available on supported devices and browsers. The available payment methods and full total are shown at checkout. Cash on delivery is not available.
Tracking and delivery problems
Use the tracking details supplied with your dispatch confirmation. If a parcel is delayed, missing, damaged or incomplete, contact info@gymfitlab.co.uk with your order number. We will investigate with the carrier; you do not have to resolve a carrier claim yourself.
Goods remain our responsibility until they come into your physical possession, or that of a person you identify to receive them, subject to the applicable consumer rules. Tell us promptly if you notice a problem so we can help.
Returns
Returns are sent to GymFitLab Returns, 23 Abingdon House, London, E2 7HJ, United Kingdom. Please read the returns policy for the process, cancellation deadlines and who pays return postage.
Last updated: 6 October 2026.